Shipping Policy

Thank you for visiting and shopping at Brainy Brush. The following are the terms and conditions that constitute our Shipping Policy.

1. Shipping Coverage

We currently ship our products across all major serviceable pin codes in India. For bulk orders, please contact our support team at brainybrush1@gmail.com or call us at 7230858886.

2. Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you by email or SMS.

3. Shipping Rates & Delivery Estimates

Shipping charges will be calculated and displayed at checkout. Standard delivery time is typically 3–7 business days depending on your location.

Note: Delivery delays can occasionally occur due to unforeseen circumstances, courier backlogs, or regional restrictions.

4. Shipment Confirmation

Once your order has been shipped, you will receive a shipment confirmation email or SMS.

5. Damages

We take utmost care in packing our products. However, if your order is damaged during transit, please contact us immediately with photos of the damaged product and packaging. We will arrange for a replacement based on our Return Policy.

6. Incorrect Address

Customers are responsible for providing the correct shipping address. If a package is returned to us due to an incorrect or incomplete address, re-shipping charges may apply.

7. Contact Us

For any questions related to shipping, feel free to contact our customer care team: